From Order to Reply, Manage Everything Faster

Managing customer orders and messages is one of the hardest parts of running a small business. When orders come in through multiple social media platforms, it’s easy to miss a message or forget to confirm an order. Missed messages can lead to unhappy customers, delayed deliveries, and lost sales.

Imagine Patan Bakery, a small home-based bakery in Lalitpur. The owner, Anjali, used to constantly check Facebook, Instagram, and WhatsApp for orders. On busy mornings, she would sometimes miss a customer message or forget to confirm a delivery time. This caused frustration for both Anjali and her customers, and a few orders were even lost.

With Sociair all messages and orders now appear in one dashboard, whether they come from Facebook, Instagram, TikTok, or WhatsApp. Anjali can see everything in one place, making it easy to respond quickly, confirm orders, and follow up without missing anything.

The platform also automatically captures key customer information, like names and phone numbers. Anjali no longer has to manually write down order details or copy them into spreadsheets. Everything is organized, which reduces mistakes and saves her time.

With Sociair, small businesses in Nepal can manage orders efficiently, reply faster, and keep customers informed. Even if you’re running your business alone or with a small team, handling messages and orders becomes smooth and stress free.

For Patan Bakery, using Sociair meant fewer mistakes, faster responses, and happier customers. Anjali could finally focus on baking delicious pastries and growing her business instead of juggling multiple apps and manually tracking orders.

If keeping up with messages and orders feels overwhelming, try Sociair’s free plan and see how much easier running your business can be while keeping your customers happy.